The Rhoads Energy Family of Companies announced the launch of Cool Crew, a new HVAC service group.
The team consists of more than 50 service technicians from Rhoads Energy and its affiliate companies, including Boyertown Oil & Propane, E.G. Smith Inc., Mack Energy and Reilly & Sons.
The move enables Rhoads, an employee-owned energy and HVAC provider that has served the region for more than 100 years, to centralize operations and expand service options across a large swath of southeastern Pennsylvania.
Cool Crew offers comprehensive HVAC service and installation: all types of heating and cooling systems, indoor air quality equipment, water heaters, and more.
“We have one of the largest, most highly trained teams of HVAC technicians in the entire state, but they were all wearing different uniforms,” said CEO Michael DeBerdine. “By creating Cool Crew, we clarify the scope of our operation and marshal all our resources under a single banner.”
DeBerdine added that creating Cool Crew offers several advantages to homeowners and the community at large.
• Streamlined regional service: More cohesive dispatching from the company’s experienced team will lead to coordinated service and quicker response times. Cool Crew covers a huge footprint spanning six counties, with 24/7 emergency service available.
• Uniform resources for all customers: Cool Crew gives homeowners access to expanded resources, more products and decades of accumulated experience. Cool Crew also gives customers access to better financing and better warranties because of its partnerships with top-tier manufacturers like Lennox and Mitsubishi.
• Expanded mission: Beyond HVAC installation and service, Cool Crew will continue to identify new products and services that offer energy savings, greater efficiency, improved air quality and more.
While Cool Crew offers an upgraded option for thousands of households in the region, Rhoads and its affiliates will maintain the same staff operating in the same local offices. DeBerdine notes that the new HVAC team will continue to be driven by the company’s core values, which is why the company selected Cool Crew’s tagline: Expert Service. Hometown Values.
“Our companies have learned a lot about our customers over the past 100-plus years,” DeBerdine said. “That track record of serving — and giving back to — our community will be a significant part of Cool Crew’s mission.”
For more information, visit www.CoolCrew.com.
